Frequently Asked Questions

Everything you need to know about your BERLOOK experience.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What is BERLOOK's return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that certain sale items may be final sale.

Do you ship internationally?

Yes, BERLOOK ships to most countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit for our swimwear and apparel.

Are your materials sustainable?

We are committed to conscious fashion. Many of our collections utilize recycled fabrics and eco-friendly processes to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay in select regions.